We appreciate your business, and we want you to be completely satisfied with your products. If you have any questions or concerns, please contact us at 732-653-0993.

 

By placing your order with JET Cabinetry, you accept and are bound to the terms of this Agreement. JET Cabinetry specifically rejects any different, inconsistent, conflicting, or additional terms or conditions you may provide in the course of the sale of products from JET Cabinetry to you.

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Under no circumstances and in no event will JET Cabinetry be liable for personal injury or property damage or any other loss, damage, labor, cost of repairs, or incidental, punitive, special, or consequential damages of any kind. In no event shall JET Cabinetry's responsibility to the customer exceed the purchase price of the goods involved.

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No installation, plumbing, electrical, flooring, decorating or other construction work is to be provided unless specifically set forth herein.

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Return Policy

1. Inspection of Products

   • All products should be inspected for damage or shortages at the time of delivery.

   • The buyer is responsible for the final inspection. Concealed damage claims (damage found after unpacking)  or order errors must be made within 3 days of receipt of the product.

   • Do not install damaged or defective products. Assembly or modification of the products may void damage or error claims. All products should be inspected before installation. Once a product is installed, it cannot be returned.

2. Returnable Items

   • Products in new condition, in original packaging, and with proof of purchase can be returned within 5 days.

3. Non-returnable Items

   • Special custom orders products are not returnable.

   • Clearance products are sold as-is and are not returnable.

4. Return Process

   • Orders or items eligible for return, please request a return via email to sales@jetcabinetry.us.

   • Shipping and delivery charges are non-refundable unless the return is due to an error by JET Cabinetry.

   • The customer is solely responsible for all return shipping costs unless the return is due to an error by JET Cabinetry.

   • Refunds will be processed by the same method of payment as the original purchase. Refunds for cash or check payments will be processed as a mailed refund check.

5. Order Errors by JET Cabinetry

   • If an order error is made by JET Cabinetry, we will promptly correct the mistake by issuing a refund for only the items with an error.

   • Please report any order errors within 3 days of delivery to ensure a timely resolution. 

   • Any order errors must be reported to JET Cabinetry, before installation.

6. Liability

   • JET Cabinetry is not liable for product defects, damage, or property damage due to faulty installation.

   • Note: Items purchased from a third-party or marketplace seller, but shipped by JET Cabinetry, must be returned to the selling party in accordance with their return policies.

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Inspection Policy

The buyer is responsible for the final inspection. Concealed damage claims (damage found after unpacking)  or order errors must be made within 3 days of receipt of the product. Do not install damaged or defective product. Assembly or modification of the products may void damage or error claims. 

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Shipments Policy

Shipping charges vary based on the size and weight of the order and any additional options. A quote for shipping charges will be provided before fulfilling the order. Shipping charges are non-refundable. Please inspect your delivery shipment before signing the driver’s release. By signing the release, you accept the merchandise in its current condition. If you notice any damage, refuse to sign the release and call JET Cabinetry for any assistance.
 

Warranty Policy

Products offered for sale by JET Cabinetry are designed and manufactured to meet or exceed generally accepted industry standards. Warranties are provided by the manufacturer and handled under the manufacturer’s warranty guidelines. JET Cabinetry does not provide product warranties. Manufacturer warranties are limited to the repair and/or replacement of defective materials only and do not cover installation services.
 

Manufacturer’s Warranty

Many of the products we sell are covered under individual manufacturer warranties, which vary by product and manufacturer. Contact us to obtain warranty information for specific products. Some manufacturers do not provide a formal written warranty policy, and any warranty claims will be facilitated through JET Cabinetry customer service.

Warranties are limited to the repair and/or replacement of defective materials only and do not cover installation services.
 

Wood Products Warranty Exclusions

• Natural wood characteristics, such as variations in color, grain, mineral streaks, and knots, are not considered defects. Wood products will expand and contract with changes in climatic conditions, and this is not considered a defect.

• Finished wood products may exhibit color variations due to wood species, age, character, and exposure to light and climatic changes. Such variations are not considered defects, and new and replacement wood products may not match display samples or existing wood products.

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Dispute Resolution

 

1. Mediation. The parties agree to attempt to resolve any controversy or disputes arising out of or relating to this Agreement by non-binding confidential mediation prior to any matter being submitted to arbitration.! Any such mediation will be held in Monmouth County, New Jersey within 30 days after a demand for mediation is made by either party by notice to the other party. The mediator will be mutually agreed upon and the parties will share equally the costs of the mediator and for the location at which the mediation takes place.

2. Arbitration. In the event the parties are not able to resolve their dispute through the Mediation any dispute relating to this Agreement will be submitted to final and binding arbitration as the sole and exclusive means for final and binding resolution of any such controversy or dispute. A party's failure or refusal to resolve the controversy or dispute through mediation will not affect either party's obligation to arbitrate the dispute and a demand for arbitration must be made in writing within the applicable statute of limitation period; otherwise, the right to any remedy will be forever barred.

 

Arbitration will be governed exclusively by the Federal Arbitration Act and arbitration will take place according to the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will be held at an office in Monmouth County, New Jersey, and both parties shall equally share in the cost of the arbitrator and any other associated costs. The arbitration will proceed before a single arbitrator. The arbitrator will be chosen in accordance with the AAA Rules.​  Each party further agrees that a party will not be liable for punitive or exemplary damages and the arbitrator will have no authority to award the same. The award or decision by the arbitrator will be final and binding on the parties and may be enforced by judgment or order of a court of competent jurisdiction.

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The signature warrants that all information appearing on this form is true and correct. In consideration of Garden State Cabinets LLC, or any related company accepting checks from the above-named customer, I (we, the buyer) hereby personally guarantee payment and collection of all checks, both personal or company, and agree to pay any delinquent balances, services charges, and cost of collection of such amounts. I (we, buyer) hereby acknowledge that I (we, buyer) have read and agree to abide by the terms of sale as listed above. Acceptance of the JET Cabinetry proposal is a binding contract between all parties. If any provision of this agreement is declared invalid by any tribunal, the remaining provisions of the agreement shall not be affected thereby.

 

Please contact JET Cabinetry at 732-653-0993 for orders with any questions.

We reserve the right to change this policy at any time.